What Our Customers Are Saying

Annie White

My mum came to the Grange for end of life care following discharge from hospital with a brain tumour. Sadly, she wasn't there long, but while she was there the staff couldn't have been kinder. The atmosphere was friendly and welcoming, and communication was excellent,

L H (Son of Resident)

All the staff were very loving and caring and made my dad feel at ease straightaway. The food was excellent, the home was very clean and the laundry facilities were spot on. All in all I cannot fault The Grange Care Home.

Pauline B (Wife of Resident)

Profession

All the staff at The Grange helped us through a very difficult time following my husband's stroke. They were not only there for my husband but for myself as well. They were kind, considerate and very supportive. They allowed me to have meals with my husband whenever I visited and made meals especially for my husband to try and tempt him to eat.

Katheryn R (Daughter of Resident)

My dad moved to The Grange from another home and instantly my dad's quality of life improved for the better. He had been bed bound for eight weeks prior to coming to The Grange, also half naked. Immediately, upon arrival, he was dressed and sat up in a chair, eating excellent wholesome food. He now has dignity and an excellent quality of care. He can be a grumpy old man but the staff soon lift his spirits and make him laugh! Dad's needs are very well cared for, thank you.

S H (Daughter of Resident)

I find The Grange to be a caring home, all the staff are polite and always assist if you have any queries. My dad is being looked after extremely well. The carers know him well and understand when he is poorly or becoming poorly; which is vital to his wellbeing. If I have any concerns at all, the staff are always willing to sort anything out. My dad's room is always clean and his laundry is soon back in his drawers/wardrobe. I understand the difficulties when perhaps staffing levels are an issue but the care is always very good.

Shirley O (Niece of Resident)

My uncle of 91 years, was admitted to the Grange in February 2022 as a long-term resident after a long spell in hospital, following a nasty fall. he settled in very quickly and is extremely happy in his new home. The staff are exceptional, from those in charge to the cleaners, catering staff, odd job man - nothing is too much trouble for them.

Annie W (Daughter of Resident)

The staff at The Grange Care Home looked after Mum at the end of her life. I couldn't visit often but Mum's many visitors told me that the atmosphere was really happy, friendly and welcoming. Mum seemed very well cared for. When I could visit, I was impressed by the relaxed, homely ambience and by the caring professionalism of the staff. Communication with the home was excellent. I think The Grange is a lovely care home.

Lorraine H (Daughter of Resident)

My father had dementia alongside twelve other health issues. The staff at The Grange cared for him in an excellent way which, at times, was challenging. I live a long way away and never felt remote due to regular chats with nurses, carers and other staff there. I cannot fault their dedication and care for him and me. I wholeheartedly recommend them.

J M (Son of Resident)

A lovely home on its own grounds with a fantastic garden and great staff to boot. My mother stayed here along with my stepfather, who still resides there and they were both very happy with everything. Apparently, the porridge is the best they ever tasted! I would recommend it to friends and family alike.

Judith R (Wife of Resident)

After a long stay in the hospital, my husband moved to the Grange nursing home. He has a lovely room with everything he needs. I have always been made very welcome by all the staff. Our two sons have been able to visit their dad in these difficult times, with restrictions. We are very grateful for the care and attention of all the staff. The food is very good and nothing is too much trouble. Thank you.

Anthony B (Brother-in-law of Resident)

The home is very friendly and caring. The people who work here go out of their way to make you comfortable.

Michael C (Son of Resident)

My mother has been a resident in "The Grange" for the past 12-months. She says (my mother) she is happy, well looked after, well-fed and generally cared for well but the staff. When I phone, the staff are always very accommodating.

Melanie A (Daughter of Resident)

My dad came into The Grange for end of life care and was treated with dignity at all times, nothing was too much trouble for the staff or management. His dedicated room was so peaceful and had all the facilities that you required for a dying person. My heartfelt thanks go out to all those involved with my dad. Not only were you dedicated to him you made us feel special too. Thank you is not enough!

Hilary G (Daughter of Resident)

The Granges is brilliant. My mum is looking really well. I hadn't been able to see her for a year, until recently - when I was able to call back in and see her. It was clear she had been taken care of really well. The staff are so lovely, caring and thoughtful - like a kindly extended family. All the staff are a credit to the company. Thank you so much!